Dear valued customers,
Our thoughts are with those who have been affected by Coronavirus (COVID-19). As our own community and those around the world are struggling with this Pandemic we are closely monitoring updates and recommendations from the CDC and our local health officials.
Deemed an “essential service”, we take our responsibility to this community very serious. We know you rely on us when emergencies happen, and as always, we want to be here for you. So our day-to-day operations continue to run to make sure your Plumbing & HVAC needs are addressed. At the same time, safety is now more crucial than ever.
Last week we implemented new mandatory procedures taking advanced safety precautions in your home to protect you, your family and our technicians.
Mandatory Pre Service Call Procedures:
- Frequently washing hands for a minimum of 20 seconds.
- New shoe covers, gloves and face-masks to be worn on every job before entering your home.
- Maintain a minimum 6′ social distance.
- Safety glasses worn in every customer’s home.
Mandatory Post Service Call Safety Procedures:
- Frequently washing hands for a minimum of 20 seconds.
- Sanitize every surface area contacted while working.
- All tools used are sanitized after every job.
- Properly dispose of all personal protective equipment.
We are also screening our team members for symptoms daily as well as pre screening our customers for potential symptoms.
In addition, please let our service team know if you have any additional safety precautions you’d like us to take while at your home.
Parobek is doing everything possible to not only protect the safety of our team and customers, but also contribute to flattening the curve as we continue to be in business. Please don’t hesitate to contact us; we are here for you and we are in this together.
Your team at Parobek Plumbing & Air Conditioning
Dealing with a plumbing or A/C problem is always a stressful task. Whether your drain has suddenly clogged or your toilet is overflowing, count on Parobek Plumbing & Air Conditioning to provide you with effective and lasting solutions. We offer a full range of plumbing and A/C services including repairs, installations, and maintenance of all plumbing equipment brands and models. With over a century of combined experience from our team of expert plumbers and technicians, we ensure a job is done right no matter the size or scope of the plumbing issue at hand. In addition to our superior work, we also make it a point to provide a great customer experience. From your first contact with our live customer representatives to our technicians performing the work, we strive hard to make the whole process as seamless as possible for you.
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Have you heard the news? Parobek Plumbing is now Parobek Plumbing & Air Conditioning! We’re still the same great company you’ve come to know and trust, we’ve just expanded our services to include residential & commercial air conditioning repair, service, & installation. Our team of dedicated HVAC technicians are standing by and ready to handle both large and small scale A/C services throughout all of Bastrop County!
So whether you are in need of fast & affordable air conditioner repair, or you’re on the market for a new ac unit, the team here at Parobek Plumbing & Air Conditioning has you covered!
At Parobek Plumbing & A/C, we are trained to handle both residential and commercial properties throughout Bastrop County and surrounding communities. Our professional plumbers and technicians understand the specific needs of each and can provide targeted solutions to restore order to your home or business. We are also fully licensed and insured for your complete peace of mind. Additionally, all our employees are background checked, drug tested, and can be trusted on your property. Our family owned and operated plumbing company is proud of the excellent reputation we have in the community, and we are dedicated to building lasting relationships with both our residential and commercial customers. Get in touch with us today for any of your plumbing or A/C needs! We are looking forward to providing you with the high-quality services and customer care you deserve.
One of our older, widower deacons in my church had a sewer backup into his house and he called me to help him. Parobek worked with me over the phone, got there in just a couple of hours, and were very communicative - calling to let me know progress, what they found, and got my "ok" as to price before performing any of the work. Super helpful customer service at their office and the guys doing the work were friendly, explanatory and thorough.
These guys are the only plumbers I will use anymore. While they are a little bit more expensive than many, you get what you pay for! They are extremely professional and upfront about what the job will cost. They always show up on time and do a great job. I recommend them for all your plumbing needs.
Called to schedule an appointment due to the faucet was not working in my kitchen. They were out the next morning as promised. They charge a service fee of $45 to diagnose the problem, is waived if you pay them to resolve the issue. Jason was professional, courteous and was very upfront and thorough with my options. He was able to diagnose and resolve the issue within just a few minutes. He could have easily overcharged me or told me I needed to replace my faucet. I really appreciate his integrity and will definitely call them for any future concerns.
Michael did a great job. Arrived on time, explained everything that he was fixing and gave us tips to maintain our system properly.
I had the pleasure of meeting Parobek Plumbing,LLC. Their representatives Travis and Jason were friendly ,and professional with starting with introduction, straight to what I can expect from their work. They also made sure I understood and was happy to answer all my questions. I enjoyed the promptness of response from the first call to them showing up to my place.